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The Library

Library Support for Online Teaching during COVID-19

Library Services during the COVID-19 virus outbreak

Update: Thursday 14th May 2020

Following recent guidelines from the UK Government  we are continuing to offer access to resources and support online while the Library buildings in Lincoln and Holbeach are closed. If you have any questions about using or obtaining resources, or about your account, please contact us via email or Live Chat.

 

Advice on Returning Books:

While we are closed please keep hold of your books until you are asked to return them. All resources will continuously renew and we will not charge any fines during this period. 

We are looking at ways you can return items to us at a later date but for now please keep hold of these where possible.

If you are unable to keep hold of the books, you can return them to the post room on the ground floor of the Minerva building between the hours of 9am and 5pm. The post room has limited capacity during this time so please use this option only if absolutely necessary. 

 

Update: Monday 6th April

We are continuing to offer access to resources and support online while the Library buildings in Lincoln and Holbeach are closed. If you have any questions about using or obtaining resources please contact us via email or Live Chat.

 

During the Easter break our contact hours will change slightly and Live Chat will be unavailable from Friday 10th April to Tuesday 14th April inclusive. During this time you can still get in touch during this time by contacting us on library@lincoln.ac.uk.

Our Academic Subject Librarians, Maths and Stats Help and Writing Development support services are also taking a break but will be back from Wednesday 15th April to answer your queries via email or online appointment.

 

Reminder: While the Library is closed we will renew all items you have out on loan, and waive any fines accrued during this period. If you are concerned about anything on your account please get in touch and we'll help sort it out.

Update: Tuesday 24th March

Following the government announcement the University of Lincoln libraries in Lincoln and Holbeach are closed until further notice with all resources, services and support now ONLINE only. If you have any questions please contact the Library via email or live chat. 

Student online support via email or video appointment continues to be available from the Library. 
Contact your Academic Subject Librarians for help in guiding you to electronic resources. 
Online Support is also available via email or an appointment with Maths and Stats Help and Writing Development.

Library support for academic staff is available here

Thank you to all our users, as well as the Library staff  - please stay safe.

Update: Monday 23rd March

Due to recent Government advice we will be offering an online only service from Tuesday 24th March onwards. The Library building will be closed to ensure the safety of all staff and students during the Covid-19 epidemic, but we will continue to offer resources online, and support via email and Live Chat if you need it.

Summary:

  • We won't ask for any books to be returned to us until we re-open.
  • We'll renew all items out on loan and will waive any fines which might accrue during this period.
  • We have suspended reservations - if there's a book you need please contact us and we'll try and help. 
  • You can still submit an inter-library loan or More Books request for something we don't have, but we can only supply these in electronic format.
  • Please use our online resources. We're working to make extra content available during this period but if you're struggling to access something please contact us

If you need us you can get in touch by email, social media or via our Live Chat service. 

Update: Thursday 19th March

The library is open as usual for self service. 

Summary:

  • We have now suspended reservations - if there's a book you need please contact us and we'll try and help. 
  • During this period we'll renew all items you have on loan and will waive any fines which might accrue, and we won't recall any items to the Library. If this does happen by mistake please contact us and we'll resolve it.
  • You can still submit an inter-library loan or More Books request for something we don't have, but we can only supply these in electronic format.
  • Please use our e-resources wherever possible. We're working to make extra content available during this period but if you're struggling to access something please contact us

If you need us you can get in touch by email, social media or via our Live Chat service. 

Update: Wednesday 18th March

The Library is open and offering support, while following social distancing guidelines.

 

In addition book reservations will be suspended from 4pm on Thursday 19th March so you don't have to return books to us during this uncertain period. We appreciate there may be a few historical requests on high demand items, so if you have an item that is recalled please email library@lincoln.ac.uk and we will resolve this.

If you are a registered distant learner and you require any books posting out please email library@lincoln.ac.uk with the details of the books you require and we will post them out as usual.

 

If you have any items on loan these will be automatically be renewed. If this doesn't happen please email library@lincoln.ac.uk and we will resolve this and waive any fines accrued as a result.

Update: Tuesday 17th March

The Library is still open and offering resources, services and support as outlined by the University and within social distancing advice from the government.

 

To encourage social distancing we are currently limiting Library occupancy to a maximum of 250 users at one time.

We have also created distance between study spaces, by moving desks and switching off PCs, to help minimise contact.  This may impact on your access to the Library building but you may also use the Library Learning Lounges.

 

Wherever possible please use our online resources - if you need any help with these please contact us.

FAQs

Using the Library

  • How can I return books to the Library?

    As the library building is currently closed, please keep hold of your books until you are asked to return them. All resources will continuously renew and you will not incur any fines during this period.

    If you are unable to keep hold of the books, you can return them directly to the post room on the ground floor of the Minerva building between the hours of 9am and 5pm. The post room has very limited capacity during this time so please only use this option if absolutely necessary.

  • Can I reserve items?
    We are turning off reservations at 4pm on Thursday 19th March. After this time you will not be able to reserve any items. If there is a resource you require please get in touch and we will investigate other options.

Laptops

More Books and Inter-library loans

Appointments and Workshops

If you have a different question, please contact us.