University Library email address: : firstname.lastname@example.org
Systems Status: : Systems Status
E-resources Feedback Form: : Technical Support
If you're still having access issues or the resource keeps timing out, we recommend regularly clearing your browser cache for all time when prompted.
How do I reset my browser cache?
If this does not resolve the issue, you may wish to check our Systems Status page to see if there are any reported issues or maintenance for specific resources, which may be affecting access.
If you still need help, please contact the Library.
In the first instance, we would recommend searching the Library website so that as long as you have “Full Text Online” selected, you will be directed to the full text of the article.
If, however, you have accessed a resource from outside the Library website (e.g. via Google or publisher websites), or cannot access something you would expect to, you may need to log-in directly to the publisher’s website.
In this instance, look for "institutional access" or "OpenAthens / Shibboleth" login options:-
Type "University of Lincoln" in the "Search for your institution" box - this will direct you to the University of Lincoln Sign-In page where you can enter your University email address and password (if you have already logged into your account in your current browser session, you may not need to do this).
If you need to select your Federation, select "UK Higher Education" to be presented with a list of institutions. Select "University of Lincoln" and login as above.
If University of Lincoln is not listed, it may be that we do not subscribe to the resource you are trying to access. If in doubt, contact the Library.
Shibboleth is a method of authentication which directs users to an institution’s Single Sign-On (SSO) – this tells the publisher where you are from and that you have the rights to access the content as part of that institutions paid-for subscribed content.
Instructions on how to access online resources using Shibboleth can be found in our FAQ:-