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Disability support

Wellbeing link

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We're working on a new guide to offer specific guidance on using the Library for users with specific needs:

Disability support

We are committed to ensuring that all students and staff can make the best use of our services.

Support when using the Library

Reserving and collecting books

We understand that finding the books on the shelf may not be easy for people with visual or mobility issues so library staff are happy to fetch any books off the shelf for you: please ask at the enquiries desk for this service.

You can also reserve any items on the shelves and we'll pick them for you to collect from the reservations area.

If your disability prevents you from coming to the library easily, we can make arrangements for your books to be collected by a friend or colleague or posted out to you. Please contact us to discuss this option.

Assistive Technology

Assistive Technology

The Library has adjustable height tables with computer access and low level short-stay computers.

The University provides a variety of assistive software which is available on Library computers and laptops if requested by the Student Wellbeing Centre.

Document Accessibility Converter

Library Access

Library Access


Approach routes to the library have drop down kerbs and flat, well-lit paths. There are two parking bays within 50 metres of the Library for Blue badge holders and further parking within 200 metres on campus.

Building Access

Entrance to the library is via automatic external doors and wheelchair accessible entry control gates. Entry is with a University or Library card and library staff are on hand to assist with any access issues.

Accessible Toilets

Disabled toilet facilities are available on every floor.


The Library has two internal lifts that service all four floors and there are level thresholds throughout the building.

The lifts will not work in the event of an emergency but there are designated refuges, phones, evacuation chairs and trained staff to assist.

Learning Development services

Learning Development services

The Learning Development services are designed to help all students make the most of the Library and their academic studies.

Writing Development

The Writing Development service can help you with structuring your assignments, critical thinking, using your reading in your assignments, reflective writing, grammar and spelling. We offer bookable individual appointments or drop-in times.

Academic Subject Librarians

Our team of Subject Librarians can help you with finding and evaluating information from your first University assignment to your final dissertation. Individual support is available for all students – call in to one of our drop-in sessions or book an individual appointment.

Maths and Stats Help (MASH)

MASH can help with experimental design, statistical analysis, mathematical processes and using statistical software. We offer a drop-in service and individual appointments.

Using the Library FAQs

Using the Library FAQs

Contact details

Our contact details

University Library telephone number: : +44 (0) 1522 88 6222 (University Library)

The Ross Library for Biomedical & Health Sciences: : +44 (0) 1522 83 5252 (The Ross Library for Biomedical & Health Sciences)

NCFM Library telephone number: : +44 (0) 1406 49 3046 (NCFM Library)

University Library email address: :

University Library Twitter account: : @LibraryUoL

University Library Facebook account: : UOLLibrary

University Library Instagram account: : uollibrary



We now offer individual Library Wellbeing appointments if you need extra advice or help on using the library and our services:

Make an appointment