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Using the Library

Joining the Library

Joining the Library

How do I join the Library?


Students:

Your Library card is the student ID card issued to you at enrolment. This card identifies you as a student of the University and you need to bring it with you every time you visit the Library.


University Staff:

Members of staff have a library account created automatically and your library card is your staff ID card. If you require an in-depth introduction to the Library and the research services that we offer please contact the Academic Subject Librarian for your subject area.


Alumni:

If you are a graduate of the University of Lincoln you are entitled to join the Library as an associate reader, free of charge. Alumni members are able to borrow up to six books at a time, but other library services, including online access to resources, are not available. Please complete the associate reader application form to apply.

You may find this guide on using free resources after graduating helpful for accessing online content.


Sconul users:

If you are a student at another UK University, you could use our library by applying through the Sconul scheme. There are two stages to the application process:

  • Step 1 - To check that your University participates in the scheme, and to apply for Sconul membership, visit Sconul Access
  • Step 2 - Once you have received an e-mail confirming your eligibility to join the scheme, you will then need to complete an associate reader application form. Please ensure that you attach all required documentation, as detailed on the form

At busy times of the year, particularly around exam time, we may suspend the associate reader application process and restrict use of our libraries by associate readers and visitors to prioritise student access to study space and resources.

Borrowing from the Library

Borrowing

How do I borrow items from the Library?


Books can be taken out in the following ways:

  • You can browse the shelves and take books out using the self-service machines in the library.
  • You can also reserve your books online and collect them from either the University Library or the The Ross Library. See our FAQ - How do I reserve an item?

**You will not be able to borrow any items if you owe more than £10 in fines or have overdue books.

Once you have an item on loan check your Library Account to see when it is due for return. Remember that others can request an item you have on loan so this may change how long you can keep it. If this happens we'll email you with a new return date.



How many books can I borrow?


User type Number of loans
Undergraduate 60
Postgraduate 60
Staff 60
External borrowers* 6

*External borrowers include registered Associate, Alumni and SCONUL access users.

If you are not sure what borrower type you are please contact us.


How long can I borrow an item for?


We've simplified our loans and now have three types:

Item type  
Reference For use in the Library
Four week loans General reading
Laptop loans* 3 hour loans

*Laptops are available from the self-service cabinet on the ground floor of the University Library. 

High Demand Collection

High Demand Collection

What is the High Demand Collection?


A collection providing quick and easy reference access to library items that have been identified as high demand from both the University and Ross Libraries. This collection will also improve access to items that are not available electronically.


Where is the High Demand Collection?


The High Demand Collection (HDC) is located on the ground floor of the University Library (in the reservations/dissertations area). All items in this collection are for reference only. There is a photocopier/scanner in this area if you wish to copy or scan a particular chapter. Please note that due to Copyright regulations you can copy or scan one chapter or 10% (whichever is greater).

 

Items in this collection have a High Demand sticker and are identified on the library website with the following note:

High Demand Collection copy is reference only and held in the High Demand Collection on the ground floor of the main library

To ensure availability throughout the day, please return items to this area when you have finished with them.


Note for Academic Staff


If the library only has limited copies of an item and you anticipate high demand, you can request that a copy is added to the High Demand Collection (HDC). The HDC is for reference only, so it means that there will always be a copy available in the library. If you would like an item added to the HDC please contact your Academic Subject Librarian.

Renewing

Renewing

How do I renew an item?


Unless the item is reserved by another user or returned we'll renew it for you automatically.

When won't the item renew?

The item will not renew if:

  • Another user has reserved it via the library website. If this happens you will receive an email letting you know the item has been recalled. You will then have 7 days to return it.
  • you owe £10 or more in fines and/or charges;
  • it is a laptop;
  • it is a dissertation;
  • it is an inter-library loan
What happens if I still need it?

If you need the item again, you can also reserve it via the library website. This will add your details to a queue and you'll receive a notification when it's your turn.

How much will I get fined if I don't return a recalled item?

Recalled items are charged at 25p per day, to a maximum of £10 per item.

What about holiday times?

If you are going away, we recommend you return your items before you leave or be prepared to send them back to us via post: if they are requested by another user we won't be able to renew them.

Reserving

Reserving

How do I reserve an item?


You can reserve your books online to collect in person. Depending on where you have asked for your reservations to be collected, you can collect your reservations from either the ground floor of the University Library or the reservation shelf in The Ross Library.

To reserve your books:

  • Log into "My Account" on the library website
  • Search for the resource that you need and select 'Reserve Item.' Select which library you want to collect it in
  • We will then collect this item for you and place it on the reservation shelf ready for collection. All books are shelved alphabetically by surname (this is easily identified by the slips hanging from the books)
  • You will receive an email notification to your student email account when the item/s are ready
  • You then have 3 days from the date on the email to collect your reservation
  • Please remember to then issue your books on the self service machine on the way out of either library

You can have four active reservations at any one time: once those reservations have been satisfied you are welcome to request a further four items.

*** DISTANCE LEARNERS - please follow the same process as above and we will automatically post your books to you. We do not post books outside of the UK.

We have created a handy "how to" video covering both the libraries on the Brayford campus.

 


Which items can I reserve?


Reservations may be placed on items that are out on loan to another borrower, at another campus or even on the shelf.

If a reservation is placed on an item which is out on loan then it will not renew and the one due back first will receive a recall email.

Reservations cannot be placed on:

  • Reference items
  • Journals
  • Laptops
  • Dissertations

You can have 4 active reservations at a time. Once these have been satisfied you can reserve another 4. 

Returning

Returning

How do I return items?


All books, including inter-library loans can be returned at either the University Library or The Ross Library.

To return a book at the University Library:

  1. Go to the enquiries desk where you will see two self service machines
  2. Place up to 5 books at a time on the shelf of the self service machine and press "return book"
  3. Make sure that all of your books come up on the screen, it will then ask you to place the books in either the red or yellow slot which are under the counters in between the self service machines and your item is now returned

To return a book at The Ross Library:

  1. Locate the self service machines which are on the right hand wall as you enter the library
  2. Place up to 5 books at a time on the shelf of the self service machine and press "return book"
  3. Make sure that all of your books come up on the screen and then place the books in the black book bin in between the machines and your item is now returned

If you need any help at all just ask a member of staff who will be more than happy to help.

Fines

Fines

Will I be charged if my items are overdue?


Yes. We charge fines on any items which are not returned by the due date and have not been automatically renewed.

Another user may reserve an item that you have out on loan. If this happens, you will receive an email notifying you that an item has not been renewed or an item has been recalled. Please watch for emails from the Library.

Failure to return a reserved item by the due date given will incur a 25p per day late return fine.

Laptops returned after the due time will incur a 25p per hour late return fine.

Family Study

Family Study

Can I bring my child to the Library?


Yes, you are welcome to bring your child(ren) to the Library providing they are fully supervised at all times. Our staff can help with opening the entry gates to let children through and recommending a suitable space to work in. 

You can ask at the Enquiries Desk to borrow our Junior Activity Packs, which include colouring, fidget toys, and puzzle games to help keep your child busy while you study. 

We also run a Family Friendly Study Space at certain times during the term and on Saturdays.

Contact details

Our contact details

University Library telephone number: : +44 (0) 1522 88 6222 (University Library)

The Ross Library for Biomedical & Health Sciences: : +44 (0) 1522 83 5252 (The Ross Library for Biomedical & Health Sciences)

NCFM Library telephone number: : +44 (0) 1406 49 3046 (NCFM Library)

University Library email address: : library@lincoln.ac.uk

University Library Facebook account: : UOLLibrary

University Library Instagram account: : uollibrary

 

Using the Biomedical Library

Using The Ross Library

Customer Services Excellence

Customer Services Excellence logo

Customer Service Excellence

The Library holds the Customer Service Excellence accreditation. This award is regularly reassessed and we hope it demonstrates a clear commitment to providing excellent customer service.

Find out more about the Customer Service Excellence award